Privacy Policy
Last updated: October 20, 2026
1. Introduction
FONTAINE68 SARL ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use the Dikto application and website ("Service").
We comply with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and French data protection laws (Loi Informatique et Libertés).
2. Data Controller
The data controller for your personal data is:
- Company: FONTAINE68 SARL
- SIRET: 928 649 243 00013
- Address: 123 Rue Principale
- Email: contact@dikto.ai
3. Data We Collect
3.1 Account Data
When you create or use an account, we process:
- Email address
- Account identifier, referral code, subscription plan, and account status
- Authentication data appropriate to the sign-in method, such as a hashed password, one-time or magic-link tokens, OAuth identifiers, and session or refresh tokens
3.2 Usage Data
We keep service usage and device records to operate quotas, secure the Service, support users, and understand product performance. These records are associated with your account or app installation and are not represented as anonymous. They include:
- Dictation minutes, word counts, sessions, actions, translations, text-to-speech usage, and aggregate correction or accuracy statistics
- A randomly generated installation or device identifier, platform, operating-system version, app version, build, update channel, and last-seen time
- Language settings, dictionary terms, and optional context you save to personalize processing
- Operational and security metadata, including timestamps and network information when needed for authentication, abuse prevention, and rate limiting
3.3 Voice and Text Data
Important: Dikto sends raw audio to our Scaleway-hosted backend and, by default, to Mistral AI for transcription. Transcribed or selected text, prompts, saved context, and dictionary terms may also be sent to Mistral AI by default for cleanup, translation, or text actions. Speech synthesis (“Speak”), including any optional reference audio, always uses Mistral AI, whichever AI provider you choose.
We do not intentionally write raw recordings or full transcripts to Dikto's application database, and we do not use them to train our own models. Mistral AI processes the inputs and outputs as our provider; any provider-side retention or model-improvement use is governed by Mistral's applicable terms, plan, and privacy settings, including whether Zero Data Retention or a training opt-out is enabled. Saved dictionary terms and context remain in Dikto's database until you change them or your account data is deleted.
Optional AI provider: OpenAI. In the app's “AI provider” setting (in the “Privacy & Processing” section), “Mistral (EU)” is the default. OpenAI is optional: it is used only if you select it and accept the consent prompt in the app. Nothing is sent to OpenAI by default. If you select OpenAI, the following data is sent, always through Dikto's backend, to OpenAI Ireland Ltd (Ireland):
- Transcription: the audio of your dictation, your chosen languages, and up to 100 dictionary terms;
- Cleanup and translation: the transcript, plus your “About Your Work” text, preferred words, learned corrections, and per-app tone settings;
- Text actions (spell-check, summarize, translate, rewrite, and custom actions): the selected text and your prompt;
- Text around the cursor: only if you turn on “Use text around the cursor” (off by default), the name of the current app and up to about 2,000 characters around the cursor, with personal data masked before sending.
Window titles, screenshots and clipboard contents are never sent to OpenAI. Text-to-speech (“Speak”) always uses Mistral AI, even when OpenAI is selected. OpenAI Ireland Ltd may transfer this data to its affiliates in the United States under the European Commission's standard contractual clauses, so your data may be processed outside the European Union (see section 10). Any retention by OpenAI is governed by OpenAI's applicable terms and the settings applied to Dikto's account.
3.4 Payment Data
Payment information is collected and processed by our payment provider, Paddle.com, which acts as Merchant of Record. We do not receive your complete payment-card details. Paddle provides the account and subscription information needed to grant and manage access, including:
- Your email address
- Subscription status (active, cancelled, expired)
- Customer, subscription, transaction, and webhook identifiers
- Billing-period and cancellation information
4. How We Use Your Data
We process your data for the following purposes and legal bases:
- Service delivery (contract performance): To provide the dictation and AI formatting service
- Account management (contract performance): To manage your account and subscription
- Service improvement (legitimate interest): To analyze account-linked and aggregate usage metrics, diagnose reliability, and improve the Service
- Security (legitimate interest): To detect and prevent fraud, abuse, and unauthorized access
- Communication (contract performance / legitimate interest): To send important service updates, security alerts, and subscription notifications
- Optional OpenAI processing (consent): Only if you select OpenAI as your AI provider and accept the in-app consent prompt. You can withdraw your consent at any time by switching “AI provider” back to “Mistral (EU)” in the app's “Privacy & Processing” settings; this does not affect processing carried out before the withdrawal.
We do not use your data for marketing purposes unless you explicitly opt in.
5. Data Sharing
We disclose data to the following providers only as needed to operate the Service:
- Mistral AI (France) — By default, raw-audio transcription and processing of text, prompts, context, and dictionary terms for AI features; always, speech synthesis (“Speak”), including optional reference audio. Provider-side retention and training controls depend on the applicable Mistral plan and settings.
- OpenAI Ireland Ltd (Ireland) — Only if you select OpenAI as your AI provider (optional; Mistral AI is the default): transcription and AI text processing of the data described in section 3.3, always through Dikto's backend. Text-to-speech always uses Mistral AI. OpenAI Ireland Ltd may transfer data to its affiliates in the United States under the European Commission's standard contractual clauses. Provider-side retention depends on OpenAI's applicable terms and settings.
- Paddle.com (United Kingdom and related entities) — Payment processing, tax handling, and subscription management as Merchant of Record.
- Scaleway (France) — Backend, database, storage, and transactional-email delivery through Scaleway Transactional Email (TEM).
- Vercel (United States and global infrastructure) — Website hosting and content delivery, including the app download route, which redirects to installers stored on Scaleway; Vercel necessarily processes website requests and related technical metadata.
- Plausible Analytics — Cookie-free website audience measurement and event analytics.
- Google (OAuth sign-in) or Apple (Sign in with Apple) — Authentication information when you choose the corresponding sign-in option.
- Hugging Face, Inc. (United States) — Third-party download source, not a processor of your content. Only if you turn on the beta “Local Transcription” option, the app downloads the on-device speech model (WhisperKit, from huggingface.co/argmaxinc/whisperkit-coreml) from Hugging Face the first time it is used. No audio, text, account details or user identifier is sent. Hugging Face receives your IP address, standard HTTP request headers and which model files were requested. After the download, transcription runs entirely on your Mac.
We do not sell, rent, or share your personal data with advertisers or data brokers.
6. Data Storage & Security
Dikto's primary application database and backend are hosted by Scaleway in France. Other providers process data in the locations described in this policy and their own documentation. We use proportionate technical and organizational safeguards, including:
- HTTPS/TLS for data in transit
- Access controls, authentication, and restricted administrative access
- Hashing of passwords and sensitive authentication tokens where applicable
- Provider-managed infrastructure and backups according to the configuration and lifecycle of each service
No storage or transmission method is completely secure. We review and adjust safeguards as the Service changes.
7. Data Retention
- Account, dictionary, usage, and device data: Kept while needed to provide the Service, enforce limits, maintain security, meet operational needs, and handle disputes. When account deletion completes, this data is removed from the live application database unless a limited record must be retained for a legal, accounting, fraud-prevention, or dispute-resolution obligation.
- Backups and logs: Deleted data may remain temporarily in restricted backups or security and operational logs until their normal rotation or expiry.
- Voice and transient text: Dikto does not intentionally persist raw recordings or full transcripts in its application database. Retention by Mistral, OpenAI or another processor is governed by that provider's terms and the settings enabled for Dikto's provider account.
- Payment records: Retained by Paddle and, where applicable, by us for the periods required for subscription administration, accounting, tax, fraud prevention, or legal claims.
8. Your Rights (GDPR)
Under the GDPR, you have the following rights:
- Right of access: Request a copy of your personal data
- Right to rectification: Correct inaccurate personal data
- Right to erasure: Request deletion of your personal data ("right to be forgotten")
- Right to restriction: Request restriction of processing
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Where processing is based on consent, withdraw at any time
You can request account deletion through the deletion control provided in the application or contact us at contact@dikto.ai to exercise any of these rights. We normally respond within one month. Deletion requests remain subject to the limited backup, security, accounting, and legal-retention exceptions described above.
You also have the right to lodge a complaint with the French data protection authority: CNIL (www.cnil.fr).
9. Cookies
The Dikto website uses limited browser storage:
- Essential cookies: Used for authentication sessions, security, and referral attribution.
- Analytics: We use Plausible Analytics for cookie-free audience and event measurement without cross-site advertising profiles.
We do not use advertising cookies or cross-site advertising trackers.
10. International Transfers
Your data is primarily processed in France and elsewhere in the European Economic Area. Paddle processes data in the United Kingdom and related locations, Vercel uses United States and global infrastructure, and Mistral states that some features or subprocessors may involve temporary processing outside the European Union.
If you select OpenAI as your AI provider (optional), the data described in section 3.3 is sent to OpenAI Ireland Ltd (Ireland), which may transfer it to its affiliates in the United States under the European Commission's standard contractual clauses. With the default AI provider, transcription and AI processing are handled by Mistral AI.
If you turn on the beta “Local Transcription” option, downloading the model from Hugging Face, Inc. (United States) involves your IP address and request metadata, which may be processed outside the European Union.
Where personal data is transferred internationally, we rely on an applicable adequacy decision, contractual safeguards such as Standard Contractual Clauses, or another lawful transfer mechanism used by the relevant provider.
11. Children's Privacy
The Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the application. The "Last updated" date at the top indicates when the policy was last revised.
13. Contact
For any privacy-related questions or to exercise your rights:
- Email: contact@dikto.ai
- Address: FONTAINE68 SARL, 123 Rue Principale